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Shipping Policy

Effective Date: 2/9/2025

Thank you for shopping at JJRubell Official. We are committed to delivering your order in a timely and reliable manner. Please read our shipping policy carefully before placing your order.

 

Company Information

  • Business Name: JJRubell Official

  • Address: 555 Veterans Drive, Suite 365, Kyle, TX 78640-9998

  • Email: info@jjrubellofficial.com

  • Phone: 512-910-1459

 

Shipping Costs

  • Customer Responsibility: Customers are responsible for all shipping and handling costs unless an item specifically states “Free Shipping” on its product page.

  • Shipping costs will be calculated and displayed at checkout.

 

Processing Times

  • Orders are typically processed within 2–5 business days.

  • Processing times may be longer during peak seasons, special promotions, or due to unexpected delays.

 

Shipping Methods and Delivery Estimates

  • We offer a variety of shipping options at checkout.

  • Delivery estimates vary by carrier and destination.

  • Delivery times do not include order processing time.

 

Free Shipping

  • Items marked “Free Shipping” on their product pages will ship at no cost to the customer using the shipping method specified at checkout or in the product description.

  • Free shipping may be limited to certain regions or order totals, as specified on the website.

 

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Please allow up to 48 hours for tracking updates to appear.

 

Shipping Restrictions

  • We currently ship to [insert your shipping regions/countries here; for example: the continental United States only—or specify if you ship internationally].

  • We do not ship to P.O. Boxes or APO/FPO addresses unless specified.

 

Lost or Damaged Shipments

  • JJRubell Official is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

  • If your order arrives damaged, please contact us within 3 days of delivery at info@jjrubellofficial.com with photos and order details so we can assist you.

 

Address Accuracy

  • Please ensure your shipping address is complete and accurate.

  • We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.

 

Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us:

 

JJRubell Official reserves the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.

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